Support
We're here to help you and your child succeed.
Contact Us
Have a question, suggestion, or need help with your account? Reach out to our support team:
Email: support@aautilearn.com
We typically respond within 24 hours on business days.
Frequently Asked Questions
How does my child log in?
After you create a parent account and add your child, they can log in using the username and 4-digit PIN you set for them. No email address is needed for children.
How does the adaptive learning work?
Aauti Learn uses a mastery-based system that tracks your child's understanding of each concept. Questions automatically adjust in difficulty based on their performance, ensuring they're always challenged at the right level.
What subjects and grade levels are covered?
We currently offer Math and English Language Arts for Kindergarten through Grade 12. Our curriculum is continuously expanding with new topics and content.
Is my child's data safe?
Yes. We take children's privacy seriously and comply with COPPA. We collect only what's needed to provide the educational service, never show ads, and never share children's data with third parties. See our Privacy Policy for full details.
Can I delete my child's data?
Yes. Parents can request deletion of their child's account and all associated learning data at any time by contacting us at support@aautilearn.com.
How do streaks work?
Your child earns a streak day by completing at least one learning session. Streaks reset if they miss a day. The daily reminder notification can help them stay consistent.
What devices are supported?
Aauti Learn is available as a web app (any modern browser) and as a native iOS app. Android support is coming soon.
Is there a cost?
Aauti Learn offers a free tier with core learning features. Premium features are available through subscription plans โ see pricing details in the app.
Troubleshooting
The app is showing an error or crashing
Try closing and reopening the app. If the issue persists, make sure you have the latest version installed. You can also contact us with a description of the problem.
My child forgot their PIN
Parents can reset their child's PIN from the parent dashboard on the web app. Log in to your parent account and go to Settings.
Questions seem too easy or too hard
The adaptive system calibrates over several sessions. If questions seem off after 5+ sessions, try running a new diagnostic assessment to re-calibrate your child's level.
Feedback
We love hearing from families! If you have suggestions for new features, content, or improvements, please email us at feedback@aautilearn.com.
